Our Services
Why Office Coffee Service?
Businesses all over the world continue striving to gain a competitive edge. One factor, and possibly the greatest single factor in gaining a competitive advantage is to hire, retain and keep talented employees engaged at work. In an effort to attract and retain talented employees, businesses are providing additional benefits and amenities to their staff. One of those "perks" is the provision of quality hot and cold beverages at the office. Research shows that when quality beverages are not provided at the office, employees will leave the office each day to get the beverage they want. As a result, employee productivity falls and the business suffers.
Alta Coffee Service provides all of the equipment and products necessary to ensure your office coffee amenity program is delivering the best in quality beverages to employees and guests every day. Our office coffee programs keep employees, businesses, and Office Managers satisfied.
Getting Started
Alta will work with you and your business to set up the optimal office coffee program. This includes providing you with ALL the information you need to make the best decision for your situation. Many companies will try to fit you into their mold, ignoring your specific needs and desires. Our consultants listen first, and make recommendations second.
Some of the topics that we will review with you include:
- What quantity and type of equipment is needed
- What are your goals for the program (morale, efficiency, risk management, ease of use, etc)
- What coffee brands are of interest to you
- Will you provide water service to your employees
- What other products would you be interested in
- How would you like to manage inventory levels and product deliveries
Once we understand your needs, we will present you with our proposal and answer any remaining questions you may have.
Setting up Service
Setting up service with Alta couldn't be easier. Upon being awarded the opportunity to serve a client, our Account Consultants coordinate everything from A-Z to ensure a smooth, trouble-free transition. Equipment, product, and service needs are finalized and implemented accordingly in order to minimize disruptions to the office.
Ongoing Service
As mentioned above, there isn't single way to serve a client. Alta understands that every business has a different way of operating. That's why we work with you to determine the best way to serve you on an ongoing basis.
Alta offers a range of services based on the clients needs. Many clients enjoy the full-service offered by Alta, which includes inventory management, order determination, order placement, and product stocking and rotation. Other clients prefer to manage certain tasks themselves. Whatever works best for you, Alta will accommodate those needs to ensure a perfect partnership is created.
The Alta Experience
As a customer of Alta, you'll experience what customer service should be. You won't encounter difficult and combative employees, aggressive sales tactics, annoying automated phone systems, or hidden tricks to lock you into doing business with us. You might say we're old school, but we still believe that if you take good care of a customer, they'll take good care of you. We live and breathe this every day and our customers will vouch for it!
In addition to accurate, dependable, and responsive customer service, you'll also have access to modern, cutting edge coffee equipment. We've partnered with the largest manufacturers of coffee equipment in the industry. We have selected equipment that is both reliable and known for producing high-quality beverages. This ensures less downtime for the customer and happy employees.
As you'll find on our website, Alta has partnered with the leading coffee and beverage producers. Unlike many upstart internet-based businesses, Alta has a 30 year track record of success serving business customers. We are focused on business and have been selected and contracted by these companies to bring their products to the office market. This means that our products are guaranteed fresh and that suggested chain-of-custody operating procedures have been followed. This gives our clients the added comfort to know that they are serving their employees and guests a mix of products that are approved and sanctioned for use in offices.
Ready to Find out More?
Reviewed our site? Understand our commitment to the customer? Have Questions?
Contact us today either by calling (800) 469-5282 or by completing our Information Request form.
One of our Account Consultants will be in touch shortly to answer all of your questions.
Find it Fast
Testimonials
